TRU Palliative Care
- Specialty trained palliative care providers who support you and your primary physician to optimize your quality of life
- A collaborative approach to managing your physical, emotional, social, and spiritual needs
- A shared effort to maximize your health and minimize your symptoms
- Services provided concurrently with or independent of curative, life-prolonging care
- Are you experiencing symptoms that interfere with your ability to enjoy life?
- Do you need to make decisions about the next steps in the treatment of your illness?
- Would you like help setting goals of care and sharing these with your doctors and loved ones?
- Could you and your family benefit from an extra layer of support to address your needs?
- You and your current medical provider request a TRU Palliative Care consult
- A TRU Palliative Care team member meets with you and your loved ones to discuss your unique situation
- The TRU Palliative Care team reviews your situation and works with you, in conjunction with your primary health care team, to best meet your needs
- Assist your primary physician with symptom management
- Help you and your family establish and define your goals of care
- Coordinate and navigate any home services that would enhance your life
- Help you with advance directives planning
- Help you to match your medical treatment plans with your individual goals
- TRU’s board-certified physicians and nurse practitioners are uniquely qualified to address the needs and increase the comfort of people living with advanced illness and have been doing this work for over 40 years.
- TRU Palliative Care is one of multiple TRU Community Care programs that support an individual throughout the continuum of his or her health care needs.
- We help you receive the care you want, in the location where you want it, at the time you need it.
- We are communicative and collaborative coordinators of care. We remain in close contact with your primary health care providers.
- TRU utilizes technology for real-time virtual visits when deemed appropriate.
- TRU relies on community partnerships to bring additional support services to you as needed.
FAQ’s for Patients and Families
FAQ’s for Health Care Providers
- Contact TRU’s Intake Department by phone at 303.604.5272
- Send a fax to TRU’s Intake Department at 303.604.5372
- Complete an online referral at: trucare.org/online-referral-form
- Medicare will allow two physicians of like specialty to bill on the same day with the same CPT codes if they utilize different diagnoses.
- When palliative consult visits coincide with the date of the primary physician’s visit, that physician should bill the primary disease code; the palliative consult will be billed using codes related to symptoms. For example:
- Dr. X., attending December 1, 2018 (99232) Malignant neoplasm of thoracic esophagus (C15.4)
- Dr. Y., consultant December 1, 2018 (99232) Pain; chest, noncardiac (R071.89)
- For questions regarding billing, please call the TRU Billing Department at 303.449.7740
- Assistance with management of pain or any other symptoms
- Management of more complex depression, anxiety, grief, and/or existential distress
- Assistance with conflict resolution
- Assistance in addressing treatment benefit versus burden, futility