TRU is using telehealth technology (TRU Tele-Care) to safely and effectively deliver uninterrupted care to individuals living with advanced illness and loss, some of the community’s most vulnerable populations.
Remote Patient Management
TRU has deployed dozens of telehealth tablets to palliative care and hospice patients to enable real-time data exchange, proactively manage a patient’s disease progression over time, and make it easier for patients and families living with complex and chronic illness to remotely communicate with health care providers, TRU, and one another.
Customizable Clinical Pathways
Patients answer daily questions in one of 22 disease-specific clinical pathways, customizable to each patient so that questions, alerts, and educational materials are uniquely targeted to each individual.
Virtual Monitoring and Provider Visits
The platform facilitates daily virtual monitoring and interaction between the patient and a TRU nurse and/or provider and allows clinical staff to respond immediately to any concerning data points with a video call. This virtual care approach is in keeping with today’s social distancing recommendations and is aligned with TRU’s philosophy of enabling patients to remain comfortably in their homes or the facilities where they reside while receiving the care they require. The platform also facilitates visits between TRU’s Tele-Care patients, specialists, and remote family members.
Tele-Admissions and Rounding in Hospitals and Facilities
TRU has also deployed tablets to multiple hospital and facility partners to enable tele-admissions, host virtual patient/family visits, and even conduct virtual rounds and consultations. Many hospitals, assisted living, and long-term care facilities have had to limit, if not eliminate, visitors. TRU Tele-Care allows for seamless and uninterrupted care and communication while adhering to restrictions put in place to protect against the spread of the novel coronavirus.
Virtual Grief Services
TRU is also responding to the increase in isolation by providing virtual grief services. Grief support groups have moved to Zoom, a cloud meeting platform, and individual grief counseling sessions have also gone virtual.