TRU Community Care is committed to the health and safety of our patients, families, employees, and volunteers. We are mobilized to prepare for any impact the virus might have on the communities we serve and are working closely with The Centers for Disease Control and Prevention (CDC), The Centers for Medicare & Medicaid Services (CMS), and state and local health officials to respond accordingly to COVID-19.
Please see below for information about measures we are taking related to each of our services and for Colorado-specific information and resources from the Colorado Department of Public Health and Environment (CDPHE).
TRU Hospice and TRU Palliative Care
TRU will continue to provide uninterrupted care for the patients and families we serve through TRU Hospice and TRU Palliative Care. We are mobilized to prepare for any impact the virus might have on the communities we serve and are working closely with the CDC, CMS, and other state and local health officials to respond accordingly to COVID-19.
TRU is implementing screening for all staff, patients, and families and have made the decision to discontinue volunteer visits at facilities and the TRU Hospice Care Center. Otherwise, services will be provided per our standard practice. We are taking appropriate action to address potential and confirmed COVID cases and mitigate transmission including screening, treatment, and transfer to higher-level care (when appropriate).
TRU PACE has canceled the day center program until further notice. We will call participants daily, Monday through Friday, to touch base, and we will apprise participants and family members with updates about COVID-19 as we receive them. The TRU PACE clinic will remain open Monday through Friday from 8 a.m. – 4:30 p.m. We will work to ensure that participants have meals provided either through Meals on Wheels or from TRU PACE Monday through Friday. Please call us at (303) 665-0115 if you have questions or concerns, or if you’re feeling ill.
All in-person grief support groups are canceled at this time. We are trialing Zoom support groups next week so that we can continue to offer the necessary support to our group clients. We hope to continue offering support virtually as we know this is a stressful and anxious time for many.
As of March 17, 2020, all individual counseling sessions will be offered either by telephone or teleconference. Please call Grief Services at (303) 604-5300 with any questions or concerns about your appointment.
TRU Community Care is suspending all volunteer visits with facility-based patients effective immediately. We are asking all non-essential visitors to discontinue visits in order to protect this vulnerable patient population. Volunteers are encouraged to contact their patients, explain this proactive procedure, and clarify that visits may resume when health risks are reevaluated. Please then document this interaction to ensure confirmation of this policy.
Volunteer activities at the TRU Care Center are also temporarily suspended.
TRU discourages any volunteers who are in the higher-risk category (adults over 60 and those with compromised auto-immune conditions) from serving until further notice.
TRU Thrift Shop
TRU Thrift Shop is open.
Store hours are Tuesdays-Saturdays, 10:30 a.m. – 5:30 p.m.
On Wednesdays from 9:30 -10:30 a.m. we will offer shopping hours for high risk customers. This also coincides with our 20% off senior discount day.
In order to ensure the safety of our customers, volunteers and staff, we will:
- Require face coverings.
- Limit the number of shoppers in the store to 50.
Donations will be accepted on Wednesdays, Fridays, and Saturdays from 11 a.m. – 4 p.m.
CDPHE COVID-19 Resources
Coronavirus Disease 2019 (COVID-19) in Colorado: This page contains all of the links below along with all media releases from CDPHE regarding COVID-19
COVID-19 Facts for Coloradans: This link leads to information about the disease, how to avoid spreading it, and other actions to take to remain safe.
COVID-19 Recommendations: This link leads to recommendations from CDPHE in consultation with the CDC for how to handle COVID-19 in regards to high risk populations, public events, workplaces, and schools.
COVID-19 Testing: This link will take you through all of the proper steps surrounding how and when someone should go about getting a test for COVID-19.
COVID-19 Resources for Local Public Health Agencies and Healthcare Providers: This link will help any local health agencies and healthcare providers navigate all of the necessary steps for dealing with COVID-19
This link contains a map of confirmed cases in the United States.
CDPHE Help Lines
CDPHE has created both a phone line and an email line for information about COVID-19. Call CO HELP at 303-389-1687 or 1-877-462-2911, for answers in many languages, or email them at COHELP@RMPDC.org for answers in English.