Updates from TRU staff caring for our patients and participants during these difficult times:
One of TRUs patients in an assisted living has been unable to see her son due to lock down so he has been visiting and holding a sign up to their window from the outside which has been “good interaction” for the patient, according to family.
Another resident of an assisted living has her daughter visiting each week. The daughter sets up a lawn chair in the parking lot and the resident opens the window. They talk and visit for an hour each week, from the parking lot to the window, and haven’t missed any regular visits.
TRU received an email from a TRU Palliative Care patient’s daughter expressing gratitude for our ability to serve their family with TRU Tele-Care:
We are so glad you were and are there for Mom. Thank you for all of your work to get her set up with the Tele-Care meetings. She can call us on her own now, thank goodness. It was so important for us to be able to see her and communicate all together about her care. Thank you.
TRU received a nice note from a hospice patient’s wife in response to a recent email to patients and families:
Thank you so much for the update. My husband and I appreciate the kindness, care, and support we have received from the staff members at TRU. You have truly been a ‘God Send’ for us. Just to know we have people we can call on any time we need assistance is comforting as we wade through the murky waters of his illness. God Bless each and every one of you!
A TRU PACE social worker received these messages from a participant:
Take care and thanx for your human and caring approach to what’s going on with us at PACE. You ROCK!!!!
PACE is amazing and so are you. I’m fine and this is getting old for all of us.
Truthfully these more frequent contacts with our more vulnerable folks are truly a blessing in disguise and show how much our folks care about us too!