TRU Community Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. TRU Community Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
TRU Community Care:
Provides people with disabilities with reasonable modification and free appropriate auxiliary aids and services to communicate effectively with us such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language assistance services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need reasonable modifications, appropriate auxiliary aids or language services, contact the Civil Rights Coordinator: The Director of Compliance at 303-449-7740.
If you believe that TRU Community Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Ashleigh Elson, Director of Hospice Quality and Compliance, who is the Civil Rights Coordinator.
Mailing Address:
2594 Trailridge Drive East
Lafayette, CO 80026
Telephone number 303-449-7740
Fax number 303-604-5393
Email: quality@trucare.org
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Statement of Nondiscrimination:
TRU Community Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-774-4344 (TTY: 1-800-774-4344).
Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-774-4344 (TTY: 1-800-774-4344).
Chinese: 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-774-4344 (TTY：1-800-774-4344)
Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-774-4344 (TTY: 1-800-774-4344) 번으로 전화해 주십시오.
Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-774-4344 (телетайп: 1-800-774-4344).
Amharic*: ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-800-774-4344 (መስማት ለተሳናቸው: 1-800-774-4344).
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-800-774-4344 (رقم Arabic:هاتف الصم والبكم: 1-800-774-4344).
German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1800-774-4344 (TTY: 1-800-774-4344).
French : ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-800-774-4344 (ATS : 1-800-774-4344).
Napali: ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-800-774-4344 (टिटिवाइ: 1-800-774-4344) ।
Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-774-4344 (TTY: 1-800-774-4344).
Japanese: 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-800-774-4344（TTY:1-800-774-4344）まで、お電話にてご連絡ください。
Cushite Oromo: XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-800-774-4344 (TTY: 1-800-774-4344).
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما
Farci: فراهم می باشد. با 1-800-774-4344 (TTY: 1800-774-4344) تماس بگیرید.
Bassa: Dè ɖɛ nìà kɛ dyéɖé gbo: Ɔ jǔ ké m̀ [Ɓàsɔ́ɔ̀-wùɖù-po-nyɔ̀] jǔ ní, nìí, à wuɖu kà kò ɖò po-poɔ̀ ɓɛ́ìn m̀ gbo kpáa. Ɖá 1-800-774-4344 (TTY:1-800-774-4344)